Privacy Policy

This Privacy Policy describes how Joshua Dental ("we," "us," or "our"), located at 777 S Arroyo Pkwy, Unit 104, Pasadena, CA 91105, collects, uses, discloses, and protects information obtained through our website at https://joshuadental.com. By using this website, you agree to the practices described in this policy.

This policy applies to information collected through our website only. It does not govern information collected in our dental office, which is subject to our Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (HIPAA).

For questions about this policy, visit our Contact page or review our Patient Information section for additional resources.

Information We Collect

Information You Provide Directly

We collect information you voluntarily submit when you:

• Complete a contact or appointment request form
• Send us an email or message through the website
• Submit a question or inquiry through any interactive feature on the site

This information may include your name, email address, phone number, and the content of your message. We do not collect sensitive health or treatment information through our website forms.

Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies. This may include:

• Your IP address and general geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Date and time of your visit

This information is collected through cookies, web beacons, and similar tracking technologies. It is used in aggregate form to understand how visitors use our website and to improve its performance.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to appointment requests, inquiries, and messages you submit
• To communicate with you about your request or our services
• To operate, maintain, and improve our website
• To analyze website usage and user behavior in aggregate
• To comply with applicable legal obligations
• To protect the security and integrity of our website

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

How We Share Your Information

Third-Party Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website and delivering services. These providers include, but may not be limited to, website hosting services, analytics platforms, and online scheduling tools. These vendors are contractually required to use your information only as directed by us and to maintain appropriate security measures.

Legal Obligations

We may disclose your information when required to do so by law, regulation, court order, or other legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of Joshua Dental, our patients, or others.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support basic site functionality and to collect usage data. Cookies are small text files stored on your device by your browser.

You may control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website. We do not currently respond to browser "Do Not Track" signals, as no uniform standard for such signals has been established.

Data Retention

We retain the information you provide through our website for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Usage data collected automatically is generally retained for a shorter period, except when used for security or legal purposes.

Your Rights and Choices

California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt Out of Sale: We do not sell personal information. No opt-out is required.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

How to Submit a Request

To submit a rights request or ask questions about your personal information, please contact us using the information in the "Contact Us" section below. We will respond to verified requests within the timeframe required by applicable law.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has submitted personal information through our website, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

This policy should be read alongside our Accessibility Statement and, where applicable, our Terms and Conditions.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Joshua Dental
777 S Arroyo Pkwy, Unit 104
Pasadena, CA 91105

Phone: (626) 243-7999
Email: hello@joshuadental.com
Web: Contact Joshua Dental